Marbach is working at full speed on various digitalization and Industry 4.0 projects.
Marbach Marketing Manager Tina Dost: "We have been intensively involved with the subject of digitalization even before the Corona crisis began. However, up to that point we had concentrated more on production processes and products. But because of the Corona crisis digitally-based customer support has become even more important. The need to drastically reduce travel has led us to look for new ways to provide our customers with the best possible support.
The result: customer service has changed considerably, has become more comprehensive, more flexible and much faster. Sales and advisory discussions take place across digital media, across countries, languages and time zones.
Dost continues: "An application engineer can be in China in the morning, in France at noon and in Mexico in the evening. This kind of speed would not have been possible in the past. Travel time has now become consulting time. And the customer is the one who benefits. Because resources can be called upon as needed for optimal customer care. So consultation has become much more comprehensive than just a few months ago."
In order to be able to optimally meet these new requirements, Marbach has invested in equipment. This ensures interference-free transmission and even in noisy production environments - like in our own demo center directly at a die-cutting machine - problem-free digital communication with the customer is now possible.
A further step at Marbach has been the implementation of web sessions for customers. Numerous Marbach Web Sessions have already been held worldwide and several hundred participants have been informed about solutions to ensure best performance in packaging production. The high number of participants reveals great interest in Marbach solutions. Further sessions have already been planned, and registrations are now possible via the Marbach homepage.
Further projects are currently in the pipeline. You may well be curious what the next digitalization steps at Marbach will be.
Marbach provides solutions to ensure top performance for its customers. In order to make packaging more attractive and to visually highlight individual elements of packing, the embellishment process of embossing is often used. As an eye-catcher, it increases the impact of a package at the point of sale. This then has a sales-promoting effect for the packaged product. If the embossing process is not integrated into the die-cutting process but is carried out separately, this is known as embossing and die-cutting in two passes. This is more time-consuming than an embossing process integrated into the die-cutting process. But here, too, set-up times can be minimized.
The portfolio of Marbach Die Supplies (MDS) includes machines, equipment and materials for diemaking. In particular, MDS has expanded its range of manual devices in recent months. Among the most popular of these is the mcut|multi multifunctional cutting tool. It cuts rule materials quickly and without deformation. Plastika Mostar in Slovenia is already using mcut|multi and is very impressed.
Marbach supports its customers in producing packaging that stands out at the point of sale. One popular method for visually enhancing and refining packaging is embossing. This can be used to highlight individual elements in particular.
More information about embossing and the free white paper can be found on the Marbach Experience Hub.
Marbach Die Supplies, offers a comprehensive portfolio of materials and equipment for die-cutting. Marbach supplies manufacturers of packaging as well as manufacturers of cutting-dies. As of now, there are new product catalogs from Marbach Die Supplies for each of these two fields.