The customer is always the focus of attention at Marbach. The company will focus more strongly on service in the future.
Marbach Sales Director Bernhard Reisser: “Our global network with experienced and highly qualified employees is unique in the market. With us, the customers will get the best service from the very start. This begins with the construction of the packaging. We check if the layout is doable. And optimize it together with the customer if necessary. We often recognize opportunities for improvement that promise higher productivity for the packaging producer or rather for the end customer. Competent company consultants ensure therefore that our customers receive the most suitable solution for their requirement.” Marbach is also on hand after delivery. Customers are accompanied by a global service technician network. Also directly on-site.
Reisser continues: “We offer the best productivity with our tool technologies. Packaging that not only works, is not only attractive, but is the result of a smooth production process. Supplemented by our strong service, customers receive the best performance with us. In die-cutting. And also in consulting.”
Marbach has expanded its packaging services step by step over the last few months. Customers who have a packaging sample and need the corresponding CAD data for it, can have it created by Marbach and technically checked at the same time. This allows packaging manufacturers to concentrate fully on their core competencies.
Marbach has been on an expansion course for years. In autumn, Marbach will open its new location in Michigan City, Indiana. The newly created facility in Michigan City will complement Marbach America's current resources at the Marbach site in Charlotte, NC. Preparations to open the new Marbach office are already in full swing.
Marbach Werkzeugbau is looking forward to the upcoming K fair in Düsseldorf. This will take place from 16 to 23 October 2019. Marbach will be represented with a 94 m² stand and will present its new products to the visitors of this important plastics fair.
Marbach will take part in the Night of Apprenticeship in Heilbronn on the 26th of September 2019. On this day young people will be able to experience Marbach under the motto "Pack the world. With an apprenticeship at Marbach." Potential apprentices will be able to inform themselves about apprenticeships and studies offered at Marbach and also get to know the company.