The customer is always the focus of attention at Marbach. The company will focus more strongly on service in the future.
Marbach Sales Director Bernhard Reisser: “Our global network with experienced and highly qualified employees is unique in the market. With us, the customers will get the best service from the very start. This begins with the construction of the packaging. We check if the layout is doable. And optimize it together with the customer if necessary. We often recognize opportunities for improvement that promise higher productivity for the packaging producer or rather for the end customer. Competent company consultants ensure therefore that our customers receive the most suitable solution for their requirement.” Marbach is also on hand after delivery. Customers are accompanied by a global service technician network. Also directly on-site.
Reisser continues: “We offer the best productivity with our tool technologies. Packaging that not only works, is not only attractive, but is the result of a smooth production process. Supplemented by our strong service, customers receive the best performance with us. In die-cutting. And also in consulting.”
Marbach recently presented its new embossing register system for embossing-dies under the name PES IV. One customer who has been successfully using this system for several months now is A&R Carton in Kriftel, Germany.
Marbach opened its Marbach Academy in 2017. In its first year, more than 220 participants visited the training center in Heilbronn. And since then the number has been constantly growing. Marbach is training the industry in the die-cutting process.
An eventful year has come to an end for the cutting-die and thermoforming tool manufacturer Marbach. Marbach has a nice tradition of making donations at Christmas instead of giving presents to customers. When selecting recipients, it is important for the Marbach management to divide the money between internationally known and regionally respected institutions. Because the Heilbronn-based company is active all over the world .This year, Marbach has donated 7,000 euros to help in Burkina Faso and 3,000 euros to the protection against freezing to death by the Aufbaugilde Heilbronn.