The customer is always the focus of attention at Marbach. The company will focus more strongly on service in the future.
Marbach Sales Director Bernhard Reisser: “Our global network with experienced and highly qualified employees is unique in the market. With us, the customers will get the best service from the very start. This begins with the construction of the packaging. We check if the layout is doable. And optimize it together with the customer if necessary. We often recognize opportunities for improvement that promise higher productivity for the packaging producer or rather for the end customer. Competent company consultants ensure therefore that our customers receive the most suitable solution for their requirement.” Marbach is also on hand after delivery. Customers are accompanied by a global service technician network. Also directly on-site.
Reisser continues: “We offer the best productivity with our tool technologies. Packaging that not only works, is not only attractive, but is the result of a smooth production process. Supplemented by our strong service, customers receive the best performance with us. In die-cutting. And also in consulting.”
Marbach has continuously expanded its services in the past year. The newest member of the Marbach service family is the Marbach Performance Boost package. By which, Marbach supports its consulting service which makes its own process know-how available to its customers and thereby significantly increasing their productivity during the die-cutting process.
Marbach has been using for some time now a new rubber for rubbering cutting-dies. The name of this high-performance material is flexpower. Certified by ISEGA for use in the food industry, this rubber offers numerous advantages to operators. Marbach uses flexpower in corrugated board tools (both flat and rotary) and also sells it as raw material.
Marbach is one of the large material suppliers in Germany. Under the name Marbach Die Supplies, Marbach offers materials for packaging manufacturers that meet the requirements in the field of die-cutting. In order to support its customers even more in increasing their performance, Marbach has expanded its material portfolio.
Marbach was present at the IADD Odyssey in Atlanta Georgia from May 1 to 3, 2019. At this event Marbach showcased its latest technologies in the fields of die-cutting technology as well as machines and materials for cutting-die production. More than 250 visitors showed particular interest in Marbach and its technologies. During the three days many interesting conversations took place at the two Marbach stands.