The customer is always the focus of attention at Marbach. The company will focus more strongly on service in the future.
Marbach Sales Director Bernhard Reisser: “Our global network with experienced and highly qualified employees is unique in the market. With us, the customers will get the best service from the very start. This begins with the construction of the packaging. We check if the layout is doable. And optimize it together with the customer if necessary. We often recognize opportunities for improvement that promise higher productivity for the packaging producer or rather for the end customer. Competent company consultants ensure therefore that our customers receive the most suitable solution for their requirement.” Marbach is also on hand after delivery. Customers are accompanied by a global service technician network. Also directly on-site.
Reisser continues: “We offer the best productivity with our tool technologies. Packaging that not only works, is not only attractive, but is the result of a smooth production process. Supplemented by our strong service, customers receive the best performance with us. In die-cutting. And also in consulting.”
Marbach has a new technology in its portfolio. The universal sheet delivery is a tool with which sheet delivery in the die-cutting machine can be extended so that the delivery of the paperboard sheets can be quickly and easily adapted to each individual job.
Marbach Werkzeugbau is currently working intensively on the topics of digitization and industry 4.0. The main focus here is on digital solutions for tools, processes and services. Within the scope of this project, Marbach has analyzed the future requirements of its customers. The results of this are the two components CONNECT|M and CONNECT|AR (Augmented Reality). CONNECT|M is a technology that intelligently connects the thermoforming tool, Marbach and the customer. CONNECT|AR is about virtual customer support via remote maintenance.
Marbach offers an extensive portfolio of dieboards. The suitable dieboard can be selected according to the requirements of the customer or the particular order. The dieboard forms the basis of a cutting-die. The contours of the packaging are first inserted into the dieboard, then the cutting and creasing rules are positioned and finally the appropriate rubber coating is applied.
Through its Die Supplies & Automation (MDS&A) division Marbach sells machines to die-makers. In addition to laser systems and water jet systems, Marbach has milling machines in its portfolio. The mgrav|2 is its most successful milling machine.