The customer is always the focus of attention at Marbach. The company will focus more strongly on service in the future.
Marbach Sales Director Bernhard Reisser: “Our global network with experienced and highly qualified employees is unique in the market. With us, the customers will get the best service from the very start. This begins with the construction of the packaging. We check if the layout is doable. And optimize it together with the customer if necessary. We often recognize opportunities for improvement that promise higher productivity for the packaging producer or rather for the end customer. Competent company consultants ensure therefore that our customers receive the most suitable solution for their requirement.” Marbach is also on hand after delivery. Customers are accompanied by a global service technician network. Also directly on-site.
Reisser continues: “We offer the best productivity with our tool technologies. Packaging that not only works, is not only attractive, but is the result of a smooth production process. Supplemented by our strong service, customers receive the best performance with us. In die-cutting. And also in consulting.”
Marbach supplies not only cutting-dies, but also quality control devices for testing the creasing values of packaging blanks. With devices such as the crease bend tester, not only a smooth packaging process can be ensured, but also the quality of the produced packaging.
Marbach was recently visited by its customer Å&R Carton Lund AB for an audit. Å&R Carton looked closely at Marbach from a number of viewpoints and certified Marbach with a very good performance.
With its marbanick|2 for paperboard tools, Marbach has brought a hand tool onto the market that convinces users with its flexibility and simplicity. Since its introduction in May 2018, Marbach has sold almost 200 of these hand-held devices.
Marbach expands its Die Supplies & Automation division. From 01 February 2019, André Angermeir joins the Marbach team as the new Sales Manager. With Angermeir, Marbach has been able to gain an industry insider with a wealth of experience in the world of cutting-dies.