Marbach has invested in a new Kiefel thermoforming plant. The Speedformer KMD85 was installed at the end of 2016.
Perfect interaction between tool and machine
Marbach Sales director Hubert Kittelmann: “Worldwide process support and tool service for all current machine manufacturers on-site. This is one of our unique selling points. Only perfect interaction between machine and tool can deliver highest productivity and excellent quality in thermoforming. That’s why for our customers the optimal harmonization between tool and machine is often the most important characteristic for an investment.”
Investment in machine and people
In order to provide its customers with exactly this advantage, Marbach invests continuously. On the one hand in thermoforming machines in its own technical center. But also in education and training of Marbach service technicians. Moreover, the network between technicians and the machine manufacturer’s experts plays a vitally significant role.
In December 2016 all Marbach service technicians from the Heilbronn location were intensively trained for one week on the thermoforming machine Speedformer by a Kiefel trainer.
Marbach service manager Ferdinand Rieker: “We were glad Kiefel made this training possible. Such a long and intensive exchange of experience between experts of the machine and tool technology was especially valuable for us.
Competence in steel-rule tools
The Marbach headquarters in Heilbronn accommodates not only the Marbach thermoform tool manufacturing but also die-cutting technology sector. This allows fall back on the expertise in this field on-site. A huge advantage. Because besides the thermoforming tool itself, the precision of the steel-rule cut is the decisive criterion for many customers.
Service strategy 2017
Klaus Schwally, since 01.01.2017 the new managing director of Marbach tool manufacturing and an expert experienced in managing service units: “Our technicians are daily confronted with new and sometimes very special demands. For this reason our employees are able to accumulate experience much more and much faster than the customers’ experts. This knowledge and the know-how of every single Marbach professional is shared internally within the team. But also externally with our customers. Through this we save a lot of time and money.”
Marbach has recently expanded its production capacity in Poland. In addition to two already established plants in Tarnowskie Góry and Kielce, another plant in Poznan has become part of the globally active Marbach Group since September 2019.
Marbach is known for its manufacture of tools for the production of packaging. What is less well known is that Marbach also offers high-precision tools for a wide range of technical requirements.
Marbach has responded to the increasing demand for its die-cutting platen cleaning device by launching a revised version into the market. With this, it is now possible to clean machines where previously the Marbach machine could not be used due to lack of space.
Marbach has recently launched an additional service for its 700 employees at its location in Heilbronn. Since 23 September 2019, employees have been able to have their private parcels delivered to the company address. They are stored there at a "PAKADOO point", which is their own parcel locker.