Marbach has focused on the topic: performance. Especially performance for its customers. Demanding of itself: to offer the right solution for every requirement. Against this background, Marbach has extended still further its knowledge and abilities during the last months. Besides innovative products, Marbach also offers its customers comprehensive services – and recently training courses.
Jan Brunner, Head of Business Development at Marbach: “Our customers receive not only a product from us. They also receive expert advice from our experienced sales team prior to purchasing as well as support during the order process. Particularly important: after the purchase of a tool, we provide our customers with advice and assistance. Our application engineers support customers when they have questions or problems. If necessary, directly on site.”
Furthermore from 2018 on Marbach will offer training for its customers on its own die-cutter. Topics offered could not be more diverse: from starter training to topic-specific training such as die-cutting, stripping, blanking or productivity increase and to innovations for optimized packaging production. The range is extensive and supports customers to meet the ever increasing requirements of the market.
Brunner continues: “Our way of providing customer service is unique in the die-cutting market. We are more than happy to be able to better support our customers in the future with our experience and our know-how.”
The Marbach Academy starts its training in 2018.
Marbach was recently visited by its customer Å&R Carton Lund AB for an audit. Å&R Carton looked closely at Marbach from a number of viewpoints and certified Marbach with a very good performance.
With its marbanick|2 for paperboard tools, Marbach has brought a hand tool onto the market that convinces users with its flexibility and simplicity. Since its introduction in May 2018, Marbach has sold almost 200 of these hand-held devices.
Marbach expands its Die Supplies & Automation division. From 01 February 2019, André Angermeir joins the Marbach team as the new Sales Manager. With Angermeir, Marbach has been able to gain an industry insider with a wealth of experience in the world of cutting-dies.
Marbach expands further. After having opened die production facilities in the USA, Malaysia and China in the past years, Marbach will open a Marbach Die Supplies subsidiary in Mexico in January. From here Marbach will supply materials to Mexican and North American die and packaging manufacturers. In addition, training in the application of technologies will be offered. Marbach's goal is to support the Mexican market in its further development.