Marbach has focused on the topic: performance. Especially performance for its customers. Demanding of itself: to offer the right solution for every requirement. Against this background, Marbach has extended still further its knowledge and abilities during the last months. Besides innovative products, Marbach also offers its customers comprehensive services – and recently training courses.
Jan Brunner, Head of Business Development at Marbach: “Our customers receive not only a product from us. They also receive expert advice from our experienced sales team prior to purchasing as well as support during the order process. Particularly important: after the purchase of a tool, we provide our customers with advice and assistance. Our application engineers support customers when they have questions or problems. If necessary, directly on site.”
Furthermore from 2018 on Marbach will offer training for its customers on its own die-cutter. Topics offered could not be more diverse: from starter training to topic-specific training such as die-cutting, stripping, blanking or productivity increase and to innovations for optimized packaging production. The range is extensive and supports customers to meet the ever increasing requirements of the market.
Brunner continues: “Our way of providing customer service is unique in the die-cutting market. We are more than happy to be able to better support our customers in the future with our experience and our know-how.”
The Marbach Academy starts its training in 2018.
Marbach opened its Marbach Academy in 2017. In its first year, more than 220 participants visited the training center in Heilbronn. And since then the number has been constantly growing. Marbach is training the industry in the die-cutting process.
An eventful year has come to an end for the cutting-die and thermoforming tool manufacturer Marbach. Marbach has a nice tradition of making donations at Christmas instead of giving presents to customers. When selecting recipients, it is important for the Marbach management to divide the money between internationally known and regionally respected institutions. Because the Heilbronn-based company is active all over the world .This year, Marbach has donated 7,000 euros to help in Burkina Faso and 3,000 euros to the protection against freezing to death by the Aufbaugilde Heilbronn.
The focus of Marbach is optimizing the performance of its customers. For this reason Marbach offers extensive services. In addition to training on the subject of die-cutting packaging, Marbach now also offers packaging services in its portfolio.